Terms of service

Effective Date: 21/08/2025

Welcome to PREPEAR. By using our website, app, or services (collectively, the “Services”), you (“you” or “your”) agree to these Terms of Service. If you do not agree, do not use the Services.

1. Eligibility

  • You must be at least 13 years old (or older if required by local law) to use the Services.

  • By using the Services, you represent that you have the legal capacity to enter into these Terms.

2. Orders and Payments

  • All orders are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including stock availability, errors, or suspicion of fraud.

  • Prices are listed in GBP and are subject to change without notice.

  • Payment must be made at the time of order. We use third-party payment processors, and your use of their services is subject to their terms.

  • You are responsible for all applicable taxes, shipping fees, and duties.

3. Shipping and Delivery

  • We aim to process and ship orders promptly. Estimated delivery times are not guaranteed.

  • Risk of loss for products passes to you upon delivery to the shipping carrier.

  • International shipments may be subject to customs inspections, taxes, and additional fees, which are your responsibility.

4. Returns and Refunds

  • We do not accept returns because our product is a perishable good.

  • We do not process refunds. However, if the item is defective, damaged or incorrect, you will be issued using the original payment method, minus any applicable shipping fees, unless otherwise required by law.

5. Subscriptions 

  • If you subscribe to recurring products or services, you authorise us to charge your payment method automatically on the subscription schedule.

  • You may cancel your subscription at any time by contacting us.

  • Cancellation does not automatically entitle you to a refund for previously fulfilled orders, unless stated otherwise.

6. Intellectual Property

  • All content on the Services (text, graphics, logos, software) is owned or licensed by us.

  • You may not copy, modify, distribute, or create derivative works without permission.

7. User-Generated Content

  • Any reviews, photos, or comments you post may be publicly visible.

  • By posting, you grant us a non-exclusive, worldwide, royalty-free license to use your content.

  • You are responsible for the content you submit and must comply with applicable laws.

8. Privacy

  • Our Privacy Policy explains how we collect, use, and share your personal information.

  • By using the Services, you consent to the practices described in our Privacy Policy.

9. Disclaimers

  • The Services and products are provided “as is” and “as available.”

  • We do not guarantee uninterrupted access, product availability, or specific results.

  • You assume all risk related to using the Services or products.

10. Limitation of Liability

  • To the maximum extent permitted by law, we will not be liable for indirect, incidental, or consequential damages.

  • Our total liability for any claim related to the Services or products is limited to the amount you paid us in the 12 months preceding the claim.

11. Termination

  • We may suspend or terminate your account or access to the Services for violations of these Terms, suspected fraud, or legal requirements.

  • Termination does not affect accrued rights or obligations.

12. Governing Law and Dispute Resolution

  • These Terms are governed by the laws of the UK.

  • Any disputes will be resolved in the courts of the UK, unless otherwise required by law.

13. Changes to Terms

  • We may update these Terms at any time.

  • Updated Terms will be posted on the website with a “Last Updated” date.

  • Continued use of the Services constitutes acceptance of the updated Terms.

15. Contact Us

If you have questions about these Terms, please contact us at:

Email: info@prepearjuice.com